Do you offer a full refund if I don't like the product?
Yes. At Meera, we believe you deserve nothing but the best. That’s why we offer a 100% Happiness Guarantee: if your bikini isn’t everything you dreamed of, simply return it for free, and we’ll refund your purchase in full.
No stress, no worries—just a seamless shopping experience designed to make you shine. Your perfect fit is waiting.
Can I exchange or return my items?
Yes, we offer free shipping and stress-free returns
At Meera, we believe in a stress-free shopping experience. That’s why we offer free shipping and hassle-free returns. Don’t love your purchase or need a different size? No problem. Our team will pick up your package directly from your doorstep—no need to print labels, visit drop-off points, or lift a finger. Enjoy effortless exchanges or returns at absolutely no cost. Shop with confidence, knowing that Meera has you covered every step of the way.
At Meera, we take pride in the meticulous craftsmanship and premium quality of our products. As a luxury brand, our mission is to ensure your complete satisfaction with every purchase. To maintain the highest standards of hygiene and exclusivity, we have implemented a tailored return policy for our bikinis and cover-ups.
Eligibility for Returns
1. Bikinis: Due to the intimate nature of swimwear, we only accept returns or exchanges for bikinis under the following conditions:
o The bikini is unworn, unwashed, and in its original condition.
o All original tags, hygiene liners, and packaging are intact.
o The item is returned within 14 days of delivery.
2. Cover-Ups: Cover-ups are eligible for return or exchange if they are unworn, unwashed, and in their original condition with all tags and packaging intact. They must also be returned within 14 days of delivery.
3. Items Excluded from Returns:
o Customized or personalized bikinis or cover-ups.
o Bikinis or cover-ups purchased on sale or during promotional events.
Exchange Policy
We offer size exchanges for bikinis and cover-ups, provided the requested size is available. Exchanges are subject to the same conditions as returns.
Process for Returns and Exchanges
1. Submit a Request: To initiate a return or exchange, email our customer service team at info@meeraswimwear.com with your order number and reason for return.
2. Approval and Return Message: Upon approval, you will receive a confirmation email and our delivery team will get in touch with you to collect the package at your location.
3. Inspection and Approval: Once we receive the returned item, it will undergo inspection to ensure it meets our return criteria. You will be notified of approval or rejection within 5 business days.
4. Refund or Exchange:
o Refunds will be issued to your original payment method within 7 business days of approval.
o Exchanges will be shipped within 1-3 business days, subject to availability.
Important Notes
Returns that do not meet the above criteria will not be accepted and will be returned to the sender.
For international returns, shipping costs may apply, depending on your location.
Refunds exclude the original shipping cost.
Exceptional Customer Service
At Meera, we are committed to ensuring your experience with us is as luxurious as our products. Should you have any questions or require assistance, our customer care team is here to support you every step of the way.
Thank you for choosing Meera, where luxury meets unparalleled craftsmanship.
Do you make international shipping and returns?
Yes, we offer international shipping for a flat rate of 85 AED (approximately 22 Euros). If you need to exchange or return your item, there is a return cost of 100 AED (around 25 Euros). For international returns, our courier will contact you directly to arrange the pick-up of your package for your convenience.
Does International shipping include custom duties?
Please note that international shipping fees do not include any potential customs duties, taxes, or fees that may be incurred upon arrival in your country.
These charges are the responsibility of the customer and must be paid directly to the appropriate customs or delivery service. We recommend checking with your local customs office for more information on potential charges before placing your order.
Can I change the crystal on my bikini?
Yes! All Meera crystals are removable, allowing you to customize your bikini as you wish. Each bikini comes with its own unique, Reiki-attuned crystal, but you can explore and purchase additional crystals from our website to match your mood or style.
Can the crystals go rusty?
Our crystals are crafted with anti-rust materials to ensure durability. However, they are still delicate jewelry pieces. If exposed to pool or seawater, we recommend rinsing them with fresh water and drying them carefully. Follow the detailed care instructions provided in your Meera bikini box for optimal longevity.
How can I take care of my bikini and my crystals?
To maintain the beauty and durability of your Meera bikini and crystals, we recommend hand washing only with cold water and dry avoiding direct sunlight exposure. Detailed care guidelines are included in the card you’ll receive with your purchase to help you care for your items like treasures.
Will I receive a certificate of authenticity for the crystals?
Yes, each Meera bikini comes with a Certificate of Authenticity, verifying the natural origin of the crystal, its double-terminated cut, and its Reiki attunement. This certificate, along with a care guide, ensures your bikini remains as vibrant and timeless as the day you receive it.
Can I gift Meera with a gift voucher?
Absolutely! To create a Meera gift voucher, simply email us at info@meeraswimwear.com, and we’ll prepare a personalized voucher for your loved one.
I need my bikini today. Do you offer express delivery?
Yes, we do! Express delivery is available for an extra cost of 50 AED for 4-hour delivery. Express options may vary depending on your location, so please contact our customer service team to confirm availability.
How can I get a refund?
Process for Returns and Exchanges
1. Submit a Request: To initiate a return or exchange, email our customer service team at info@meeraswimwear.com with your order number and reason for return.
2. Approval and Return Message: Upon approval, you will receive a confirmation email and our delivery team will get in touch with you to collect the package at your location.
3. Inspection and Approval: Once we receive the returned item, it will undergo inspection to ensure it meets our return criteria. You will be notified of approval or rejection within 5 business days.
4. Refund or Exchange:
o Refunds will be issued to your original payment method within 7 business days of approval.
o Exchanges will be shipped within 1-3 business days, subject to availability.
Important Notes
Returns that do not meet the above criteria will not be accepted and will be returned to the sender.
For international returns, shipping costs may apply, depending on your location.
Refunds exclude the original shipping cost.
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